Online PC Maintenance and Repair Training

Why Penn Foster?

  • Accredited
  • Self-Paced
  • Supportive
  • Low monthly payments

Program Overview

Penn Foster’s PC Maintenance and Repair Career Diploma will help you combine your technical and mechanical aspirations by teaching you the skills you’ll need to work in your own business or for a company in the computer repair field. Did you know that the average salary for computer repair technicians is $36,620?¹

With Penn Foster, you train at home and at a pace that's right for you. Your lessons include PC repair, PC hardware, operating systems, and network protocols and internetworking. Your program also includes LabSim Configuring Windows® 7 and 8 software. And you can complete this program in as little as six months!

Curriculum Details

Course 1

Starting Your Program

Succeed by learning how to use your Penn Foster program.

Objectives:

  • Understand how to use your Student Portal, including your My Homepage and My Courses pages.
  • Access the Penn Foster Community and use it to find answers.
  • Connect with Penn Foster on various social media sites.
PCM101 The Information Age

This course is a brief introduction to the constantly changing world of computer technology in the Information Age.

Objectives:

  • Describe the social and professional impact and importance of technology.
  • Recognize some basics of the language technology.
  • Identify career opportunities related to technology.

Course 2

PCM103 Introduction to PC Repair

This course provides the student with a broad view of PC Maintenance and Repair, focusing on the essential elements of hardware and software, as well as the importance of safety.

Objectives:

  • Describe the physical parts (hardware) and the programs that run the computer (software).
  • Understand how hardware and software work together.
  • Identify the essential knowledge and skills to be a successful computer support technician.

Course 3

PCM105 PC Hardware 1

Learn the parts of the computer that are considered the hardware.

Objective:

  • Identify and describe the system board, central processing unit, read-only and random access memory, disk drives, hard drive, and CD and DVD drives.

Course 4

PCM106 PC Hardware 2

This course provides the student with more sophisticated techniques in PC repair.

Objectives:

  • Support mobile computing devices such as laptops, netbooks, smart phones, tablets, and iPads.
  • Purchase and build PCs.
  • Troubleshoot, support, protect, and recover PCs.

Prerequisite: PC Hardware 1

Course 5

PCM107 Operating Systems

Discover how operating systems communicate with each computer hardware device, display data on the monitor, and retrieve and store information on the disk drive.

Objectives:

  • Perform standard operating and maintenance procedures.
  • Learn about computer viruses and how to avoid them.
  • Examine how Windows® and Apple® operating systems work.
  • Configure Windows® with simulation software.
Additional Course Material

Software: Lab Sim Configuring Windows® 7 and 8

Course 6

INT128 Network Protocols and Internetworking

In this course, you’ll learn how computers communicate with each other and how to form networks.

Objectives:

  • Learn network fundamentals.
  • Discover how local area networks and wide area networks work.
  • Understand how to maintain, troubleshoot, and secure a network.
  • Become familiar with the devices used for connecting networks.
Additional Course Material

Textbook: Cisco Networking Essentials

You will need high-speed internet access to begin your program. You will need access to a Microsoft® Windows® based computer running Windows® 7 or later or an Apple® Mac® computer running OS X® or later, and an email account to complete your program with Penn Foster.

We reserve the right to change program content and materials when it becomes necessary.
Microsoft, Windows, and Windows XP are trademarks of Microsoft Corporation registered in the United States of America and/or other jurisdictions.
Apple, Mac, and OS X are trademarks of Apple, Inc registered in the United States of America and/or other jurisdictions.

Sample Lesson

To view a PC Maintenance and Repair sample lesson, click here.

PC Maintenance and Repair Program Details

Penn Foster will help you gain the knowledge and skills you need:

  • Elements and function of hardware devices and PC maintenance and repair techniques
  • Use of software and an overview of operating systems
  • How computers communicate with each other and how they are grouped together to form networks
  • Networking protocols and topology

¹ Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2014-15 Edition, Computer, ATM, and Office Machine Repairers, on the Internet here (visited February 5, 2014).

PC maintenance and repair technicians fix hardware and software issues in computers and understand the functions of different operating systems, virus and data protection, and information recovery. Here are a few qualities that skilled PC maintenance and repair technicians have in common:

  • Analytical: You use logic and careful analysis to solve a problem.
  • Problem solving: Finding the missing piece can be rewarding and fun.
  • Detail oriented: It’s important to have a sharp eye and check things twice.
  • Persistent: Obstacles are part of the job and not a reason to become easily frustrated.

I had a lot of fun learning from Penn Foster. If I needed any help, I just emailed my instructor and within 24 hours I had an answer…even quicker when we used one-on-one chatting.

- Joseph A., PC Maintenance and Repair student

Penn Foster is a very good online school. I would recommend to anybody who is willing to learn a new skill.

- Rene Z., PC Maintenance and Repair student

We make sure you have everything you need:

  • Graduate debt free with 0% interest
  • Books and learning aids, including LabSim Configuring Windows® 7 and 8 software
  • Study Planner App to customize your study plans and keep track of your progress
  • Instructional support from our world-class faculty
  • Access 24/7 to Penn Foster’s online campus, plus immediate membership in the PC Maintenance and Repair academic group
  • Your personalized online student homepage and learning portal
  • Additional resources such as our online library and career guidance from Career Cruising

Does the PC Maintenance and Repair Career Diploma Program teach you to repair laptops, or just desktops?

The PC Maintenance and Repair Career Diploma Program prepares you to repair a number of computers and devices, including desktops and laptops.

More FAQs >

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