Important information on shipments & mailings (Updated 12/9/2020)
We are open and operating as close to normal as possible. Many of our employees continue to work remotely and remain focused on providing the support you expect. In order to best support your needs, below is list of our current operations and timeframes.
In general, for the fastest service or response, please email us if that is an option. You can find the appropriate contact information via your online Learning Center or Student Portal.
We are currently shipping course materials for programs which require physical items, such as textbooks. However, we have improved our ability to support students digitally so that not all programs require physical materials. For most programs, students will have access to their books and materials online to allow for uninterrupted access and convenience.
If you have additional or program specific questions, we encourage you to review your self-service tools and send us an email via your online Learning Center or Student Portal.
COVID-19 Testing Practices & Procedures Training
Attention healthcare students and professionals:
In partnership with Guild Education and Southern New Hampshire University, we’ve developed an easily-accessible, informative course for qualified healthcare volunteers and professionals. This COVID-19 Testing Practices and Procedures Training is free and can be completed online in just 30 minutes to help you to gain the broad understanding needed to safely administer these tests in the coming weeks.
Here’s what’s covered in this course:
We appreciate you taking the time to educate yourself on the COVID-19 virus, and hope this training contributes to your safety on the path ahead.
As developments related to the COVID-19 outbreak continue to unfold, we want to make you aware of this important information related to your externship. We will keep you updated as we learn more.
As you are aware, many businesses and local communities are putting in place policies to limit the number of people in shared spaces. These policies may impact the ability for you to complete (or begin) your externship at this time.
As of now, students will be able to place their externship on hold and extend their semesters of study for 6 weeks at a time. If you are in a situation where you have had to extend multiple times, please contact your instructor to discuss your options. Please know that we are continuing to monitor this situation and will report on any changes. Our goal is to ensure that you complete your requirements. Also, know that we will be waiving fees if extensions are needed to complete your studies because your externship has been delayed.
What you should do now: