Q. How long is the training?
A. Delivered on Penn Foster’s learning platform, the program will take approximately 14 hours to complete.
Q. What kind of support is available?
A. Penn Foster provides multi-tier support RISE Up students, with access to live support coaches from 8am to 8pm Eastern, Monday through Friday. Additionally, learners have assistance from subject matter experts and automated outreach communications throughout the course.
Q. What career paths can this training facilitate?
A. The Customer Service and Sales program will prepare learners to competently engage with customers, master quality service skills, and multitask. Along with an overview of career opportunities, students will prepare for career readiness through understanding how to develop a resume, apply for jobs, and more.
Q. What are the requirements to be eligible for the program?
A. Learners must be at least 15 years of age, with a minimum 10th-grade education.