Q. How long is the training?
A. If the training is delivered through online-only methods, the program will take approximately 10 hours for employees to complete. If administered by a trainer in a classroom setting, it takes an estimated 12 hours to complete, dependent on training and classroom structure.
Q. What kind of support is available?
A. Penn Foster provides multi-tier support to partners and students, with access to live support coaches from 8am to 8pm Eastern, Monday through Friday. Additionally, learners have assistance from retail industry subject matter experts and automated outreach communications throughout the course.
Q. What career paths can this training facilitate?
A. The Retail Industry Fundamentals program will prepare those new to retail work to competently take on the daily tasks required of them. Along with an overview of career opportunities and industry essentials, the training can prepare learners to take the first steps toward leadership positions in your business.
Q. What are the requirements to be eligible for the program?
A. Learners must be at least 15 years of age, with a minimum 10th-grade education.