Curriculum

Customer service and sales course details

The Customer Service and Sales credentialing program can be your steppingstone to building a satisfying career you enjoy, whether that’s in the retail industry or another customer-focused business. Through flexible, online lessons, you’ll learn about consumer behavior, the impact of good customer service on a business, and other skills that can allow you to stand out to hiring managers.

Customer Service and Sales Credential

Certificate 14 hours As low as $50/mo
800-275-4410 (9AM - 9PM EST)

Estimated completion time: 14 hours

  • 5 courses
  • 14 lessons

Welcome To Retail

Know Before You Sell

Selling And Service

Performing Your Best

Workplace Readiness

Note: We reserve the right to change program content and materials when it becomes necessary.

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Full Program Overview