Curriculum

Retail fundamentals course details

Penn Foster partners with the NRF Foundation to host Retail Industry Fundamentals, a RISE Up credentialing course, on our custom-designed, mobile-friendly learning platform. This training will cover a wide range of topics, including an overview of the retail industry and its economic impact, customer service, sales basics, retail operations, workplace safety, and more!

Retail Industry Fundamentals Credential

Certificate 5 hours As low as $50/mo
800-275-4410 (9AM - 9PM EST)

Estimated completion time: 5 hours

  • 4 courses
  • 10 lessons

Welcome To Retail

Customer Service and Sales

Retail Operations

Workplace Readiness

Note: We reserve the right to change program content and materials when it becomes necessary.

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Full Program Overview