As Senior Director of Learning Strategy and Operations, Tracey leads the team responsible for academic planning and strategy at Penn Foster. Establishing and driving strategic initiatives, her team supports learner outcomes and innovation throughout all courses Penn Foster has to offer. Tracey has 19 years’ experience in online education with expertise in strategic planning, operations, project management, and product development. Prior to her current role, she held various leadership positions across Penn Foster’s Academic, Product, and Client teams, bringing a comprehensive knowledge of Penn Foster’s various departments to her current role.
Tracey earned her BS in Business Administration from Southern New Hampshire University. She is currently pursuing an MBA at Marywood University.