ADA Compliance Letter of Intent | Penn Foster, Inc.

Our commitment to serving all students

Accessibility Statement

Penn Foster, in keeping with its core company values of integrity, inclusiveness and compliance, is committed to providing an accessible, high quality online experience for all students.

Our intention is to meet the requirements of Section 508 of the Rehabilitation Act (29 U.S.C. 794d) and to follow the Web Content Accessibility Guidelines (WCAG) Level AA of the World Wide Web Consortium Web Accessibility Initiative. We recognize these guidelines will help make the web more user-friendly for all. In parallel, we have engaged in an ongoing process to extend the accessibility and usability of our portals and program content for students with disabilities including those of vision, hearing and manual dexterity.

Penn Foster’s web and content accessibility taskforce is led by Senior Members of its enterprise digital development, program content, licensing and legal teams. This taskforce is partnering with expert external consultants and vendors to review, improve, achieve and maintain a compliant level of accessibility for the website and Penn Foster’s online curricular materials and educational online platforms. This is an ongoing process, and we have made a number of recent material advances including, that as of December 2015, Penn Foster had transcribed all student-facing video content to provide closed captions for audiences who are deaf or hard of hearing. We are committed to continuing to work purposefully on accessibility to improve the Penn Foster experience for all.

If you require assistance or wish to report an issue related to the accessibility of any content on this website or other Penn Foster platforms, please complete an ADA request form by clicking here. You may also email [email protected], call (888) 427-1000 or fax (570) 961-4642. If applicable, please include the web address or URL and the specific problems you have encountered.

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