Penn Foster College's online IT Support Specialist Career Diploma covers foundational hardware and software skills to help you prepare for a career in the information technology field.
Why Learn IT Support?
The job market for IT/computer support specialists is expected to grow 10% over the next few years, making now an ideal time to develop in-demand technical skills. In addition, the median pay for computer support specialists was $54,760 in 2019.¹
Why Choose Penn Foster College?
Start and Study When You Want
Learn at home or on the go through our custom-designed, mobile-friendly student portal, available 24/7.
Dedicated Success Coaches
Our Success Center is made up of Certified Instructors and Success Coaches, Teaching Assistants and Student Help Staff — all working to help you succeed.
Curriculum for Success
Get the skills and knowledge you need to help you prepare for a career or sharpen your skills as an IT Support Specialist.
Set Your Goals and Pace
Customize your study and exam schedule with progress-tracking and goal-setting tools that keep you moving forward.
With 58,000 + graduates in 2019 from our accredited high school, career school, and college, you're in good hands!
Connect with other students
Connect in real-time with other IT Support Specialist students in the Penn Foster Community.
A Customized Learning Experience
With mobile-friendly coursework, progress-tracking and goal-setting tools, virtual simulations, informative videos, and personal coaches to help you succeed, the Penn Foster Experience (PFx) is online learning like no other.
IT Support Specialist Course Details
Prepare yourself to sit for the CompTIA A+ certification exams. CompTIA is the gold standard for establishing a career as an IT professional and supports today’s core technologies from security to cloud to data management. Study foundational hardware and software skills used to build, install, configure and troubleshoot computer systems. You’ll complete your program with a firm understanding of hardware repair and replacement, WindowsⓇ and AppleⓇ operating systems, troubleshooting, and networking.
¹ Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Computer Support Specialists, on the Internet here (visited June 15, 2020). Statements found in the United States Department of Labor Occupational Outlook Handbook are not a guarantee of any post-graduation salary, in part because the data used to create the Occupational Outlook Handbook includes workers from differing educational backgrounds, levels of experience, and geographic areas of the country.