What is the average salary for a worker within IT?
According to data from the Bureau of Labor Statistics, the national average salary for a computer support or IT support specialist was $57,910 per year in 2021.* Salary can vary based on education, work experience, the company you work for, and the state in which you live.
Is Information Technology an in-demand career?
The demand for skilled computer support specialists and IT support specialists is expected to grow 6% in the next decade, adding 56,400 new jobs by 2031.* As more companies rely on technology to perform day-to-day tasks, they'll rely on skilled specialists to upgrade their computer equipment and software. Additionally, there may be future job opportunities in healthcare for computer support specialists as the industry continues to expand its use of and reliance on technology.
What are the average duties of an IT support specialist?
Computer support specialists or IT support specialists provide help and advice to computer users and organizations. These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk. On a day-to-day basis, support specialists could be expected to provide computer and software support to other employees, track and respond to requests using ticket-tracking software or applications, maintain and upgrade network systems, and oversee company data.
What education do you need to be an IT specialist?
With a wide variety of jobs available in IT, the education you need to work in the field can vary based on which jobs and companies you're interested in. To become an IT support specialist, you'll need to have computer knowledge and excellent problem-solving skills, but not necessarily a degree. You can often qualify for the position through documented training, like in our IT Support Specialist Career Diploma, industry-recognized certification, and work experience. More in-depth or technical IT positions could require an associate or bachelor's degree to qualify for the job.