*Start for $20 offer applies to select programs.
Welcome! We are glad you have decided to visit our online campus and look forward to your involvement with the Penn Foster educational community. Three core sectors make up the Penn Foster educational community: Penn Foster College, Penn Foster Career School and Penn Foster High School (referred to collectively in these Terms and Conditions as “Penn Foster”).
Our goal is to make the Penn Foster websites (including all related Penn Foster webpages and websites, the “Sites”) a vibrant, positive space for people who are involved with or interested in Penn Foster’s educational programs. The rules of conduct which govern your use of the Sites are intended to enhance the experience and protect the rights of all Sites visitors and registered users (“Users”). Those terms and conditions, including the terms under which the Sites collect, use and maintain certain information from the Sites visitors, are set forth below (the “Site Terms”). By viewing and using the Sites, you are agreeing to be legally bound by the Site Terms. So please read the Site Terms carefully.
If you are under the age of 18, you have certain additional rights with respect to the removal of Content which you may provide to the Sites. These rights are set forth in Section 5 below.
1. Access and Eligibility. The Sites are hosted by Penn Foster to support its community of students, prospective students, alumni, instructors, student and prospective student family members, current and prospective employers of Penn Foster students, educational partners, and other people interested in or contributing to Penn Foster’s services and products. Although some of the Sites are open for viewing by the public, only registered Site Users may participate in activities hosted by the Sites. You may register as a Site User by completing the applicable registration form provided that you are over the age of 18 (or the age of legal majority in your state, if greater), or between the ages of 14 and 18 (or the age of legal majority in your state, if greater) and your parent or legal guardian provides written authorization for your registration and participation in Site activities. In addition, access to the Student Portal portion of the Sites is limited to Penn Foster students, alumni, educators, employees and a limited number of other third parties expressly authorized by Penn Foster.
2. Collection of User Information. There are three types of personal information we may collect from the Sites:
- Personal Information: this is information that is identifiable to you, as an individual, which you may provide to the Sites if you register on the Sites and engage in any of the Sites’ activities; and
- Non-Personally Identifiable Information: this is information collected and stored automatically by many websites from visitors to their sites in order to track website usage and may include, for example, computer and server IP addresses, browser versions, referring websites, search terms used, pages most visited, duration and time of visit, and geographic location, but this information is not directly linked to you personally.
- Personal Financial Information: this is information you provide if you are enrolling in a Penn Foster educational program or if you are purchasing any other Penn Foster products or services;
In addition, Penn Foster collects and stores, through the Student Portal, additional information and materials personal to or provided by students enrolled in Penn Foster program, such as course assignment work, exams, academic records, confidential enrollment information, and student personal program-related communications with Penn Foster (“Student Records”).
3. Site Content. The Sites offers a broad range of content and activities, including instructional materials such as text-based, audio and video files and other interactive resources that are instructional in nature, information about Penn Foster’s educational offerings, academic discussion groups, blogs, chat rooms, and learning tips from educators and students. The term “Content” includes any type of content or material displayed on, posted to or otherwise communicated on, through or to any part of the Sites, whether in images, graphics, text, music or otherwise. Trademarks, service marks, taglines and logos (collectively “Trademarks”) are also considered to be Content. There are two sets of rules that govern the content on the Sites, whether that content is provided by Penn Foster, you or other Users (all such content, “Content”). The first set of rules tells you how you can use Site Content. The second set of rules tells you what kind of Content you are allowed to post on or contribute to the Sites. Any violation of the Content Usage Rules or the Content Posting Rules by a Site User may result in the User being barred from further access to the Sites. Any such violation by a Penn Foster student may also result in disciplinary action, up to and including academic expulsion. Note: if you are under the age of 18, you have certain additional rights with respect to the removal of Content which you provide to the Sites. These rights are set forth in Section 5 below.
4. Content Usage Rules and Copyright Notice. The Content is protected by United States copyright and trademark law and by international copyright and trademark laws and treaties. You are allowed to view, print and/or download Content provided by Penn Foster or other Site Users only for your personal, non-commercial purposes. You are not authorized to copy, distribute, republish, retransmit, commercially exploit, or modify the Content unless the webpage expressly authorizes you to do so. Without limiting the foregoing, you are expressly prohibited from using Content to cheat on Penn Foster educational tests or assignments, to assist or facilitate cheating by others, or to compromise the integrity of Penn Foster educational programs and Penn Foster students’ educational experience in any way. Copyright Notices: All Content for Penn Foster College is © 2022 Education Holdings 1, LLC; All Content for Penn Foster Career School is © 2022 Career Step, LLC; All Content for Penn Foster High School is © PF High School, LLC. All rights reserved. Finally, Trademarks on the Sites are owned by Penn Foster, its related companies, or third parties and may not be used by you or any third party without the prior written consent of the trademark owner.
5. Content Posting Rules. In order to contribute Content on the Sites, whether through a posting to the Site or by participating in a Site’s activities or by communicating with or through the Sites, you must register as a Site User. Contributions of Content to the Sites and participation in activities on the Sites are governed by a single principle: Respect for Others. This means that Content should be original, honest, respectful and offered in good faith. Without limiting the applicability of these more general guidelines, the following specific restrictions on Content also apply.
- All Content you provide must be of your original authorship; you may post Content from other people but only if you clearly attribute the Content to its author.
- You may not provide Content which is:
- offensive, lewd, sexually explicit, pornographic,
- libelous or defamatory;
- harassing, bullying, threatening or abusive;
- discriminatory, or promoting of hatred or violence;
- in violation of state, local, federal or law or international treaties;
- In violation of another person’s intellectual property or privacy rights; or
- misleading, deceptive, or fraudulent.
- Content may not be commercial in nature or include offers of your own or third party products or services.
- Content must be free of malware, viruses or any other code which could damage a Site’s security or operations, interfere with the conduct of other Site Users, modify or destroy other Content on the Sites, or damage or destroy Penn Foster or third party hardware or software.
- You may not misstate or misrepresent the origin of Content.
7. Student Portal Access and Usage. The Student Portal provides Students enrolled in Penn Foster educational programs with access to program materials (including course material, project assignments and exams) as well as library and other academic resources. It also supports Students’ performance of course assignments, exams and similar content. If you are a Student, your access to and use of the Student Portal must comply with the Penn Foster Rules of Academic Integrity found in your Student Handbook. Students who violate the Rules of Academic Integrity, through cheating, plagiarism, submission of non-original work, harassment of other students, or other unethical or illegal activity will be subject to disciplinary action up to and including expulsion from their academic program. Certain violations of the Rules of Academic Integrity, including misuse of course or exam materials, cheating, and violations of copyright and trademark laws, may also result in civil or criminal liability. In addition, as with other Content on the Sites, all materials available on or through the Student Portal, including all of the trademarks on those materials, are protected by United States and international laws and treaties protecting copyright and trademarks, and are provided to you as part of the program(s) in which you have enrolled solely for your personal use in the associated program(s). You are not authorized to download, copy, use, share or transmit any program materials for any commercial purposes or for use on behalf of third parties.
8. Communications with Other Users. You can use the Sites to engage in personal communications with other Site Users who have agreed to accept such communications from you. Penn Foster does not monitor such personal communications between Users. However, Penn Foster reserves the right to access and review such communications for security, legal and other business purposes, including the enforcement of student enrollment terms and these Site Terms, and the protection of Penn Foster and its business partners, Penn Foster students, and other Site Users.
10. Prohibited Conduct. You may not and may not attempt to:
- access the Sites’ systems or infrastructure or devices of other Users,
- interfere with the operations or performance of the Sites,
- destroy, interrupt or limit the functionality of any telecommunication equipment or computer hardware or software
- introduce viruses or other malware into the Sites or devices of other Users,
- use automated means (such as scripts, bots, spiders, crawlers, or scrapers) to view, copy, or procure Content from the Sites;
- use Content, including personally identifiable information you obtain from other Site Users, for commercial, criminal or bad faith purposes,
- use the Sites to publish or transmit promotional materials, spam, junk mail, chain letters, pyramid schemes, solicitations, or other messaging not consistent with the stated goals of the Site,
- share your login credentials with any other person;
- violate or attempt to violate the rights of any other person, including their privacy rights, publicity rights, or rights in intellectual property;
- impersonate any person or entity or misrepresent your identity,
- commit fraud with regard to the Sites or other Site Users,
- engage in any illegal, tortious, malicious or patently offensive conduct, or
- engage in any other conduct, including any contribution of Content, which Penn Foster, in its sole discretion, determines to be inappropriate or unacceptable.
Your violation of any of the above prohibitions may result in your civil and/or criminal prosecution. In addition, any violation of the above prohibitions will result in your being barred from further access to the Sites and, if you are a student, will result in disciplinary action up to and including academic expulsion.
11. User Account and Password Security. Access to and use of password-protected areas of the Sites (including the Student Portal) are restricted to registered Users only. You may not disclose your login credentials to any third party and are solely responsible for (a) maintaining the confidentiality of your login credentials, and (b) any activity that occurs under or through your Site User name and password whether or not you have authorized such activity. If you believe the confidentiality of your login credentials has been compromised or violated, please notify Penn Foster immediately via email to [email protected] or telephone (1-888-427-1000) and we will deactivate your account as soon as commercially practicable and work with you to establish new, secure credentials. Remember, however, that you remain liable for any activity, authorized or unauthorized, that occurs under your login credentials until your account is deactivated.
13. DISCLAIMER ON CONTENT.
THE CONTENT ON THE SITES IS PROVIDED “AS IS.” PENN FOSTER MAKES EVERY REASONABLE EFFORT TO ENSURE THAT THE CONTENT ON THE SITES PROVIDED BY PENN FOSTER IS ACCURATE, NON-INFRINGING AND CURRENT BUT DOES NOT WARRANT OR REPRESENT THAT SUCH CONTENT IS WITHOUT ERRORS, IS CURRENT OR IS NON-INFRINGING. WITHOUT LIMITING THE FOREGOING, TO THE FULLEST EXTENT PERMITTED BY LAW, PENN FOSTER EXPRESSLY DISCLAIMS ANY WARRANTIES OF COMPLETENESS, RELIABILITY, ACCURACY, USEFULNESS, NON-INFRINGEMENT, OR CURRENCY WITH RESPECT TO THE CONTENT IT PROVIDES TO THE SITES. YOU ALSO UNDERSTAND AND AGREE THAT PENN FOSTER BEARS NO RESPONSIBILITY FOR CONTENT PROVIDED TO THE SITES BY YOU, OTHER USERS AND THIRD PARTIES; TO THE FULLEST EXTENT PERMITTED, BY LAW, PENN FOSTER ALSO EXPRESSLY DISCLAIMS ANY WARRANTIES OR REPRESENTATIONS THAT SUCH CONTENT IS CURRENT, ACCURATE, COMPLETE, ORIGINAL, RELIABLE, USEFUL, GENUINE, NON-INFRINGING OR PROVIDED IN GOOD FAITH.
14. DISCLAIMER ON SITE PERFORMANCE AND SERVICES.
PENN FOSTER DOES NOT WARRANT (A) THAT THE SITES AND SITE ACTIVITIES OR SERVICES WILL OPERATE WITHOUT INTERRUPTION OR ERROR-FREE, (B) THAT CONTENT (INCLUDING EMAIL CONTENT) WILL NOT BE LOST, CORRUPTED OR DESTROYED, C) THAT THE SITES AND THE CONTENT AND/OR ACTIVITIES AND/OR SERVICES OFFERED ON THE SITES WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS, OR (D) THAT THE SITES WILL NOT BECOME INFECTED WITH VIRUSES OR MALWARE OR WILL NOT INADVERTENTLY TRANSMIT VIRUSES OR MALWARE TO YOUR COMPUTING DEVICES. IN ADDITION, PENN FOSTER RESERVES THE RIGHT TO DISCONTINUE OR SUSPEND OPERATION OF THE SITES OR ANY OF THEM, OR ANY SITE ACTIVITY OR WEBPAGE, IN WHOLE OR IN PART, AT ANY TIME, FOR ANY REASON, AND WITHOUT NOTICE TO YOU AND WITHOUT MAINTAINING COPIES OF YOUR CONTENT OR ANY OTHER CONTENT. IF YOU ARE A STUDENT, PENN FOSTER WILL WORK WITH YOU TO ENSURE THAT ANY SUCH SUSPENSION OR DISCONTINUATION DOES NOT INTERFERE WITH YOUR COMPLETION OF YOUR ACADEMIC PROGRAM.
15. LIMITATION ON LIABILITY.
IN NO EVENT SHALL PENN FOSTER BE LIABLE TO YOU, OR ANY ONE CLAIMING THROUGH YOU OR ON YOUR BEHALF, FOR LOSSES OR DAMAGES OF ANY KIND, WHETHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR OTHERWISE, IN EACH CASE TO THE EXTENT ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITES, INCLUDING YOUR PARTICIPATION IN SITE ACTIVITIES OR YOUR USE OR POSTING OF SITE CONTENT, WHETHER OR NOT SUCH LOSSES OR DAMAGES WERE FORESEEABLE AND REGARDLESS OF WHETHER SUCH DAMAGES OR LOSSES ARISE UNDER LAW OR IN EQUITY, OR ARE BASED ON TORT, CONTRACT OR ANY OTHER LEGAL THEORY OR PRINCIPLE.
YOU AGREE TO PROMPTLY AND FULLY INDEMNIFY, DEFEND AND HOLD HARMLESS PENN FOSTER AND ITS AFFILIATES AND SUCCESSORS, AND THEIR RESPECTIVE EMPLOYEES, REPRESENTATIVES AND AGENTS (THE FOREGOING, INDIVIDUALLY AND COLLECTIVELY, THE “PENN FOSTER PARTIES”) FROM AND AGAINST ANY THIRD PARTY CLAIM, ACTION OR PROCEEDING, INCLUDING ALL COSTS AND EXPENSES (INCLUDING PROFESSIONAL FEES) WHICH ANY SUCH PENN FOSTER PARTIES MAY INCUR IN CONNECTION THEREWITH, AND INCLUDING ANY DAMAGES, COSTS, OR EXPENSES PAYABLE UNDER OR IN CONNECTION WITH ANY RELATED AWARD OR JUDGMENT, IN EACH CASE TO THE EXTENT SUCH CLAIM, ACTION OR PROCEEDING ARISES OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITES, YOUR PROVISION OF CONTENT TO THE SITES, ACTIVITIES ON THE SITES (INCLUDING THE POSTING OF CONTENT) WHICH OCCUR UNDER YOUR USER NAME OR PASSWORD, OR YOUR USE OF SITE CONTENT.
18. Remedies Non-Exclusive. None of the specific remedies for violations of the Site Terms set forth above are exclusive of any other remedy for such violations. Without limiting the foregoing, Penn Foster reserves all rights and remedies it may have with respect to any violation of these Site Terms, in law, under equity, or pursuant to contract, tort or other legal principle or theory.
19. Dispute Resolution. You agree that you will (a) promptly notify Penn Foster of any dispute or claim you may have against any of the Penn Foster Parties arising out of or in connection with these Site Terms, your use of the Sites, your provision of Content to the Sites, or your use of Site Content, and (b) work with Penn Foster diligently and in good faith to resolve such claim or dispute on reasonable terms. To the extent that such dispute or claim cannot be resolved by such efforts, you voluntarily (a) agree that such dispute or claim shall be resolved solely and exclusively through courts of competent jurisdiction located in Pennsylvania or Arizona, (b) submit to the personal jurisdiction and exclusive venue of such courts and waive all objections to the same, including inconvenient forum, and (c) waive your right to a jury.
20. Copyright Protection. If you believe that any Content on a Site violates your or a third party’s copyright, you should contact Penn Foster at [email protected]. For your notice to be effective, it needs to include the following:
- your electronic or physical signature;
- sufficient information to identify the copyrighted work that you claim has been infringed;
- a description of the infringing content and the location on the Sites of such infringing content;
- your name, address, telephone number and/or email address so that we may contact you;
- the following statement: “I have a good faith belief that use of the copyrighted material described above is not authorized by the copyright or trademark owner, its agent or the law”; and
- the following statement: “I swear, under penalty of perjury, that the above information in this notification is accurate and that I am, or am authorized to act on behalf of, the owner of the exclusive right that is allegedly infringed.”
If Penn Foster receives a valid counter notification complying with the provisions of Section 512(g) of the U.S. Copyright Act to the effect that the allegedly infringing Content was removed as a result of mistake or misidentification, the Content may be reinstated.
22. Modification to Site Terms. As stated above, Penn Foster reserves the right to modify the Site Terms at any time and will notify Users by posting such modified Site Terms on this webpage. Under certain circumstances, we may also elect to notify registered Users of changes or updates to our Site Terms by additional means, such as posting a notice on the front page of the Sites or by sending you an e-mail but you should not rely on receiving such additional notice.
QUESTIONS or CONCERNS? If you have any questions or concerns about these Site Terms or their application, or for general questions about the Site, please contact Penn Foster at [email protected].
User-Generated Content Terms and Conditions
Penn Foster/we/our/us in these Terms refer to Penn Foster, LLC, 925 Oak Street, Scranton, PA 18515.
Our Use of the Content
- From time to time, we, along with our authorized service providers, select Content in Third-Party Platforms that we would like to use in Penn Foster Social Media.
- The Content selected and used by us will be in accordance with these Terms.
- In order to be selected as a participating contributor, you must be aged 16 years or over and have access to a valid and genuine Third-Party Platform account.
- You do not need to purchase anything from Penn Foster in order to contribute Content to Penn Foster Social Media.
- If we would like to use your Content in any Penn Foster Social Media, we will contact you on the relevant Third-Party Platform to ask for your Consent to use your Content. We will ask you to reply to us with the hashtag “#PennFoster” if you agree to allow us to use your Content in Penn Foster Social Media.
- You must respond directly to us within the same chat, thread, comment section, or by private message, which must include the hashtag “#PennFoster” (your "Consent") in order to permit us to use the Content as described in these Terms. If we do not receive your response within seven (7) days from the date we contacted you, we will assume that you do not consent and your Content will not be used by us in any Penn Foster Social Media.
- By giving your Consent, you:
- grant Penn Foster and its affiliates a non-exclusive, worldwide, transferable, royalty-free, irrevocable, perpetual right and license without compensation to use your Content as set out in these Terms;
- represent and warrant that your Content is your original creation and not copied from third parties;
- are directing Penn Foster to share your Content with third parties without receiving renumeration, including in public marketing/advertising and/or on social media,
- acknowledge that your Content may appear on Penn Foster Social Media;
- represent and warrant that you have all the rights necessary to allow us to use your Content, including, without limitation, that you have the right to use the account or username from which the Consent was granted);
- represent and warrant that the creation and use of your Content in any Penn Foster Social Media complies with all applicable laws and regulations;
- represent and warrant that your Content does not infringe or otherwise violate the copyright, trademark, trade secret, publicity, privacy, or other intellectual property or other rights of any third party and that your Content is free from viruses and other malware;
- waive all rights to inspect or approve any Content prior to its use in Penn Foster Social Media;
- release and discharge from any claim, demand, cause of action, compensation, fees, or damages, for defamation, invasion of privacy, publicity, or for any similar matter based upon or relating to Penn Foster’s use of your Content; and
- waive any moral rights, rights of attribution, authorship rights, rights to object to modification, and any similar rights you may have in your Content, such as any right you may have to be named as the author of the Content or to protect the integrity of your Content.
- You give us your permission for us to redesign, archive, reproduce, disseminate, display, publicly perform, and/or replay and make publicly accessible, as well as to cut and edit, adapt, modify, create derivatives works of, and otherwise exploit your Content or any part of it.
- If your Content is corrupted, inappropriate, illegible, or otherwise not in accordance with these Terms then we will not accept your Content.
- You accept that Penn Foster has no obligation to use your Content even if we request to use your Content. Penn Foster may choose not to use your Content or to remove your Content from any Penn Foster Social Media at any time.
- You agree that you will not receive any payment or other remuneration if we use your Content in any Penn Foster Social Media.
- You may withdraw your Consent at any time by contacting us at [email protected]. It may take Penn Foster up to ten (10) business days to process your request.
- If you remove any of the Content you released to us from the Third-Party Platform it was originally posted on, then it will be removed from the Penn Foster Social Media only where your and our Third-Party Platforms are linked, subject to reasonable delays for technical reasons. If your Content is used by us on Third-Party Platforms which are not linked and as a result your Content is not removed from the Penn Foster Social Media as a result of you removing it from a linked Third-Party Platform, and you would no longer like your Content to be posted on the relevant Penn Foster Social Media, then please contact us to notify us of your request. It may take Penn Foster up to ten (10) business days to process your request. Once your request is processed, we will remove your Content within a reasonable timeframe.
- To the extent it is permitted by law to do so, we accept no liability for any damage, injury, or loss suffered due to our use of your Content or our failure to remove your Content per these Terms.
- We will only use personal information supplied by you for the purposes of posting your Content unless you provide your Consent for us to use your personal information for any other agreed purpose.
- Penn Foster reserves the right to modify these Terms at any time without notice, and such changes shall be deemed effective immediately upon posting of the modified Terms. You should regularly review these Terms to ensure that you are aware of, understand and accept any changes made. The version of the Terms in force at the date you provide your Consent will apply to your Content.
- These Terms are governed by the law of the Commonwealth of Pennsylvania without regard to the conflicts of law provisions thereof. Any disputes in relation to them are subject to the exclusive jurisdiction of the state and federal courts in the Commonwealth of Pennsylvania.
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