Hotel Restaurant & Management Online Course Curriculum | Penn Foster Career School
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Program Details

Hotel and Restaurant Management Course Details

Penn Foster Career School’s hotel and restaurant management program outline consists of fifteen courses to help you gain the knowledge and skills to manage a hotel and restaurant. You'll learn how to forecast hotel occupancy and revenue, determine staffing and scheduling of responsibilities, plan a menu that accounts for customer preference, nutrient content, wording regulations, and pricing needs, and much more.

Program Goal and Outcomes

Program Goal

To prepare students for an entry-level career position in the hotel/restaurant field.

Upon completion of the program, students will be able to...
  • Understand the trends and traits of the hospitality industry
  • Identify the five stages of the marketing cycle, the concept of target marketing, and how the Internet is affecting the hospitality industry
  • Comprehend the processes for recruiting and interviewing prospective employees and managing employees
  • Understand how to forecast hotel occupancy and revenue
  • Identify how to determine staffing and scheduling of responsibilities
  • Understand the executive housekeeper's responsibilities and how current technologies affect the housekeeping department
  • Understand how the engineering and maintenance departments operate the vital engineering systems, such as electricity, heating, and ventilation
  • Understand the terminology and methods of hospitality accounting and the ways computers relate to hospitality accounting
  • Comprehend the insurance requirements of the hotel industry and the coverages available
  • Identify important state and federal laws that impact the hospitality industry
  • Understand the importance and nature of the control process, including the role forecasting plays in cost control and how to perform basic forecasting steps
  • Identify the elements of effective dining, restaurant, and banquet service
  • Comprehend how to plan a menu that accounts for customer preference, nutrient content, wording regulations, and pricing needs
  • Comprehend how to use recipes and measure properly, identify kitchen tools and equipment, and properly use flavorings and seasonings
  • Determine the proper purchasing functions, the types of distribution systems and factors affecting distribution, and types of markets and market regulations
  • Understand how to prevent food spoilage and eliminate food-borne illnesses
  • Understand how to enforce rules for hygienic food handling and washing of dishes, utensils, and other items
  • Comprehend various attitudes toward serving alcoholic beverages, including how to identify the warning signs of intoxication and the legal concerns associated with serving alcohol

Succeed by learning how to use your Penn Foster program.

Objectives:

  • Understand how to use your Student Portal.
  • Access the Penn Foster Community and use it to find answers.
  • Connect with Penn Foster on various social media sites.
The Hospitality Industry

Objectives:

  • Learn the origin and history of hospitality.
  • Identify employment opportunities in the hospitality industry.
  • Understand the trends and traits of the industry.

Marketing and Sales

Objectives:

  • Learn how appearance is important for impressing customers.
  • Discover how to build a support network.
  • Learn how to develop your skills and an impressive portfolio.
Managing People

Objectives:

  • Study the theories and styles of management in the industry.
  • Learn how to motivate and communicate with employees.
  • Receive tips for staff selection.
The Front Office

Objectives:

  • Learn about the levels of service.
  • Study staffing and scheduling.
  • Learn how to complete a night audit.

Housekeeping

Objectives:

  • Understand about the cleaning process.
  • Maintain control of the linen room and storage areas.
  • Learn about the right-to-know laws and how they pertain to you.
Engineering and Maintenance

Objectives:

  • Understand how the engineering and maintenance departments operate.
  • Study the vital engineering systems, such as electricity, heating, and ventilation.

Hospitality Accounting

Objectives:

  • Learn the terminology of hospitality accounting.
  • Understand the basic accounting elements and methods.
  • Study computers as they relate to hospitality accounting.
Legal Aspects and Insurance

Objectives:

  • Study the legal responsibilities of personnel and guests.
  • Learn about labor relations.
  • Understand the principles of insurance and the different types of insurance and how to select an insurer.
Cost Controls

Objectives:

  • Learn how to control costs of lodging and food service businesses.
  • Implement important cost control strategies.

Restaurant and Banquet Service

Objectives:

  • Learn food service set-ups.
  • Learn the elements of dining service and effective restaurant and banquet service.
  • Study banquet and buffet catering and how they differ from other types of restaurant service.
Menu Planning

Objectives:

  • Learn how to plan a menu that accounts for customer preference.
  • Study personnel and kitchen facilities.
  • Discover menu design and layout.
Food Preparation

Objectives:

  • Learn how to use recipes and measure properly, identify kitchen tools and equipment, and properly use flavorings and seasonings.
  • Understand the basics of food preparation.

Purchasing and Storage

Objectives:

  • Understand cost factors and government regulations.
  • Know how to yield test.
  • Discover how to purchase perishable items and what is involved in the bidding procedure.
  • Gain important information about receiving operations, storage needs, and inventory control.
Food Service Sanitation

Objectives:

  • Learn about food service sanitation.
  • Receive tips about personal hygiene in the food service business.
  • Study sanitary storage and rodent and insect control.
Alcoholic Beverages

Objectives:

  • Understand about serving alcoholic beverages.
  • Create an efficient bar layout and operations.
  • Identify the warning signs of intoxication and the legal concerns associated with serving alcohol.
Additional Unit Material

Video: Food Service Sanitation

Additional Details

Licensing and/or certification requirements for jobs in this field are not the same in every state and may include educational, testing, and/or experiential requirements beyond those offered in the Penn Foster Program. Prospective students should contact the state professional licensing board or similar regulatory body in the state(s) where they plan to work to determine their requirements before enrolling in this Program. Click here for contact information for state licensing/regulatory boards and certain industry licensing information. This is particularly important for residents of California and Florida.
Graduates of our Hotel/Restaurant Management Program can take the National Restaurant Association (NRA) ServSafe Food Handler online training course and certification exam at no additional cost. This certification is required for anyone working in an environment that involves food handling.

Penn Foster Career School Accreditation & Licensing Details

Penn Foster has been accredited for over 50 years. Penn Foster Career School has been thoroughly reviewed and has earned several important accreditations, certifications, and licensing. Most importantly, Penn Foster Career School is both regionally and nationally accredited.

DEAC
MSA
Surround Sound Support

Surround Sound Support

Whether you prefer chat, text, email, or phone, our faculty is here to help you achieve your goals. Penn Foster students also have access to our expert team of Success Coaches to help with budgeting for your education, career guidance, or simply some extra motivation.

Progress Tracking and Goal Setting Tools

Our customizable goal-setting tools will help you create a schedule and stick to it. Need some extra time to complete a lesson or take an exam? Not a problem — you can adjust your study plan at any time to set a pace that works for you.
Progress Tracking and Goal Setting Tools
Penn Foster Student Community

Student Community

Looking to connect with other Penn Foster students? Our Student Community is the perfect place for you to interact with your peers — as well as Penn Foster faculty and staff — to discuss your online learning experience, congratulate fellow students, and share your Penn Foster experience.

Sample Hotel/Restaurant Management Lesson

Penn Foster courses are written in a way that is easy to understand, and materials are broken down into manageable lessons. Take a look at what a Sample Hotel/Restaurant Management course would look like.
Sample Hotel/Restaurant Management Lesson
Computer Specifications
As you know this is an online academic program. This means you will need high-speed internet access to begin your program. In addition, you will need access to a Microsoft® Windows® based computer running Windows 7® or later or an Apple® Mac® computer running OS X® or later, and an email account to participate in and complete your program.
We reserve the right to change program content and materials when it becomes necessary.
Microsoft and Windows are trademarks of Microsoft Corporation registered in the United States of America and/or other jurisdictions.
Apple, Mac, and OS X are trademarks of Apple, Inc. registered in the United States of America and/or other jurisdictions.
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