Online Supervisor Training Curriculum

In this course, you’ll focus on two things: learning how to move through your program and an introductory lesson to your Supervisory Skills program.

 

In your first lesson, you’ll develop the necessary skills to ensure your success in the program. You’ll learn how you can improve your study skills, so you’re able to use a number of tools that will help you to be successful.

 

In your second lesson, you’ll learn more background on a supervisor’s roles and responsibilities. This includes an overview of effective leadership and identifying responsibilities and potential challenges or opportunities that might appear in the role.

 

By the end of this course, you’ll be able to do the following:

 

• Identify skills needed to be a confident and independent online learner
• Define the significance of a supervisor, including key opportunities available in the industrial sectors

Leading teams is a key skill for supervisors. However, this isn’t one skill, but a mix of many skills. For example, to be a good supervisor you need great communication and leadership skills. This includes everything from writing clear emails to creating incentives that motivate your team. You also must be able to recruit new workers and provide guidance, support, and discipline to your team. Leading Teams for Optimal Performance will help you build these vital skills and set you and your team up for success.

 

By the end of this course, you’ll be able to do the following:

 

• Communicate effectively in a supervisory role
• Develop effective leadership and interpersonal skills to succeed in a supervisory position
• Develop the skills required to successfully hire, manage, and terminate employees
• Discuss how to create successful working relationships among team members

A critical part of being an effective supervisor is making sure you are keeping the goals of your department, your company, and your customers in mind. However, balancing these goals isn’t always easy. This course can help you build the skills you need to stay organized and serve customers well. It will also help you to track your progress and become more results-driven. By staying focused on the right target and measuring your progress, you can help your department—and your company—achieve success.

 

By the end of this course, you’ll be able to do the following:

 

• Develop skills for effective organization and time management for your team
• Create and maintain high standards of customer service
• Develop and maintain the skills to be a results-driven supervisor
• Define fundamentals of cost accounting and how it helps a team’s success

No supervisor wishes for problems or conflict. But, problems and conflict are common in many workplaces. It’s up to you to make the most of them. While many people think problems and conflict are always bad, handling these issues well can lead to better operations. For example, good problem-solving skills can help you turn a problem into a better way of doing things. Likewise, resolving conflicts effectively can clear the air and keep your team working together well. This course will help you build the skills and the mindset needed to resolve both problems and conflict effectively, so you can make positive contributions to both your team and your company.

 

By the end of this course, you’ll be able to do the following:

 

• Practice problem-solving steps to help overcome obstacles and ensure your team’s success
• Exercise critical thinking to maximize your team’s skills
• Resolve conflict effectively

As a supervisor, worker safety is critical. No one wants to see a team member get hurt or suffer a permanent injury. Your team will look to you to set the tone for both safety and effectiveness. This course will help you measure manufacturing results and improve operations. One way to improve operations is applying lean manufacturing, and you will define some basic lean principles. You’ll also define some of the safety practices you need to know and teach your team to comply with worker protection laws.

 

By the end of this course, you’ll be able to do the following:

 

• Define the basics of lean manufacturing
• Improve the efficiency and effectiveness of your manufacturing operations
• Develop awareness of OSHA regulations and how compliance will benefit your team