Curriculum

Guest service agent curriculum

Penn Foster’s Guest Service Agent Training curriculum consists of courses designed to help you gain the knowledge and skills relevant to working as a concierge, guest service agent, or front desk clerk at hotels, motels, resorts, and more. You'll cover essential knowledge about the hotel industry, working with guests, and providing a variety of services that can prepare you to find success in your hospitality career.

Guest Service Agent

Career Diploma 5-9 mo As low as $55/mo
800-275-4410 (9AM - 9PM EST)

Estimated completion time: 5-9 mo

  • 12 courses
  • 23 exams 
  • 37.9 Continuing Education Units (CEUs)

Note: We reserve the right to change program content and materials when it becomes necessary.

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Full Program Overview