Guest Service Agent Curriculum

Penn Foster’s Guest Service Agent Training curriculum consists of courses designed to help you gain the knowledge and skills relevant to working as a concierge, guest service agent, or front desk clerk at hotels, motels, resorts, and more. You'll cover essential knowledge about the hotel industry, working with guests, and providing a variety of services that can prepare you to find success in your hospitality career.

Guest Service Agent

Career Diploma 4 months As low as $59/mo
1-800-275-4410 (9AM - 9PM EST)

Guest Service Agent Curriculum

  • 9 courses
  • 23 exams
  • 39.6 Continuing Education Units (CEUs)

Estimated completion time:

  • Fast track = 4 months
  • Average time = 6 months

With Penn Foster, you can learn at whatever pace works best for you. Some learners will be more comfortable moving faster, and dedicating more time, and the fast track estimate will apply to them. The average track will apply to most learners who can dedicate a few hours per week to completing their coursework.

Note: We reserve the right to change program content and materials when it becomes necessary.

Want more information about this program?

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Full Program Overview