Guest Service Agent Curriculum

Penn Foster’s Guest Service Agent Training curriculum consists of courses designed to help you gain the knowledge and skills relevant to working as a concierge, guest service agent, or front desk clerk at hotels, motels, resorts, and more. You'll cover essential knowledge about the hotel industry, working with guests, and providing a variety of services that can prepare you to find success in your hospitality career.

Guest Service Agent

Career Diploma

5 months

As low as $59/mo

1-800-275-4410 (9AM - 9PM ET)

Guest Service Agent Curriculum

  • 9 courses
  • 23 exams
  • 39.6 Continuing Education Units (CEUs)

Estimated completion time:

  • Fast track = 5 months
  • Average time = 8 months

With Penn Foster, you can learn at whatever pace works best for you. Some learners will be more comfortable moving faster, and dedicating more time, and the fast track estimate will apply to them. The average track will apply to most learners who can dedicate a few hours per week to completing their coursework. The estimated completion times are based on completion times for learners enrolled in this program from May 2021 - April 2022, excluding withdrawals.

Note: We reserve the right to change program content and materials when it becomes necessary.

Want more information about this program?

We're here to help.  Call 1-800-275-4410 (9AM - 9PM ET)

Full Program Overview