Commencement Graduate + Guest FAQs | Penn Foster

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Graduation Frequently Asked Questions


Graduate Ticket + Registration

Q: Where can I purchase a graduate ticket?
A: Graduate tickets can be purchased via ticketmaster: 2018 Graduate Tickets.

Q: What are the requirements to participate in the graduation?
A: Requirements to participate are:

**All graduate ticket purchases are subject to review for verification of graduation status.

Q: When is a student considered academically complete?
A: All academic requirements must be successfully completed and an overall passing grade average achieved before ticket sales close.

Q: How do I know if I am 100% academically complete?
A: Contact Student Care at 1.888.427.1000 or email them via your student portal to confirm you academic status.

Q: Will I get my diploma on the day of the event?
A: No. Official diplomas are mailed to your address of record. The ceremony being symbolic, is meant to celebrate the successes of our students; however you will receive something special during the ceremony to commemorate your special day.

Q: Will tickets be sold on-site the day of the event?
A: No. You will not be able to purchase tickets at the door. We strongly recommend purchasing tickets in advance of the event to ensure entrance to the graduation ceremony.

Q: What does the cost of my graduate ticket cover?
A: Your graduate ticket covers the cost of the event as well as your tassel and diploma holder. Ticket costs DO NOT cover caps, gowns, academic attire, travel or accommodations.

Q: Do I need to purchase my own cap & gown?
A: Yes. An official Penn Foster cap and gown can be purchased from the: Penn Foster Bookstore.

Q: Can I purchase a class ring? If so, where?
A: Penn Foster doesn’t have class rings available for purchase in the Penn Foster Bookstore. However, students and graduates who want to purchase a class ring can do so at Jostens.

Guest Tickets

Q: Where can I purchase guest tickets?
A: Guest tickets are available for purchase via ticketmaster: Guest Tickets.

Q: How many guests tickets can I purchase?
A: There is no guest ticket limit.

Q: Do children require a ticket?
A: All guests over the age of 2 years require a ticket to be allowed entry into the venue. Tickets for children two years old and younger are free.

Q: What is the refund policy?
A: Tickets for this event are non-refundable. All tickets purchased are final sales.

Commencement Day

Q: When is graduation?
A: Graduation will be held Saturday, June 2, 2018. Doors open at 11:00 AM. Grads should arrive no later than 1:00 PM to register and align for procession as ceremony begins promptly at 2:00 PM.

Q: Where is the ceremony held?
A: This year we are hosting the event at Mohegan Sun Arena, located at 255 Highland Park Blvd, Wilkes-Barre Township, PA 18702.

Q: What time should I arrive?
A: Doors open at 11:00 AM. Grads should arrive no later than 1:00 PM to register and align for procession as ceremony begins promptly at 2:00 PM.

Q: What should I bring to the Commencement ceremony?
A: Your pressed cap and gown. Tassel and graduation card will be given to you at the event registration table.

Q: Is there a place to store my personal belongings at the Commencement ceremony?
A: No. There is no secure place to store personal belongings ( i.e., purses, coats, cellphones ) during the ceremony, therefore please do not bring personal belongings to the event.

Q: Will food and beverages be provided at the event?
A: Yes. Food and beverages will be sold at the arena concession stands. No outside food or beverages are allowed in the Arena.

Q: Will special assistance be provided to graduates with disabilities?
A: Yes. Graduates with disabilities who require special assistance to participate in the ceremony should contact [email protected] to make arrangements. A sign language interpreter will be on stage to accommodate those with hearing disabilities.

Q: Is seating reserved?
A: The only reserved seating is for graduates, faculty and staff. All other seating is general admission. There is no limit on the number of guests.

Q: Is Seating and parking available for guests with disabilities?
A: Accessible parking and seating is available for guests with disabilities. Arena security can assist with any special needs.

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