Retail Supervisor

Retail Manager Training

If you want to be a leader and advance in your career, our online Retail Supervisor Career Diploma can help you learn the skills and knowledge to take the next steps toward becoming a retail supervisor. Through flexible, self-paced classes, you can get retail supervisor training on your schedule from home.

  • Suitable for students who have no retail experience or those who have retail experience looking to grow their leadership and management skills.
  • Can help prepare students for jobs like first-line supervisor, assistant manager, floor manager, and more in retail areas such as general merchandise, specialty retail, and convenience retail operations.
  • Online retail supervisor courses cover fundamental topics like customer service, inventory management, and common management skills.
  • Your tuition includes the National Restaurant Association (NRA) ServSafe Food Handler online training course and certification exam - required for anyone working in a retail environment that requires food handling.
  • Our online programs are flexible enough for you to finish them at a pace that works for you, based on how much time you can dedicate to your coursework each week.
Self Paced

Save up to $190 Ends 4/30/2024

Cost of Program


$989 Save $190


$59/month, Start for as low as $20

1-800-275-4410 (9AM - 9PM ET)

retail supervisor checking inventory in store.

What You Will Learn

  1. How to implement common principles of management including strategy, planning, and policy in retail operations leadership.
  2. How to create a personal development plan, including key skills for leader effectiveness, to be implemented in the retail environment.
  3. How to provide customer service according to the National Retail Federation customer service standards.
  4. How to prepare a work schedule that maximizes the efficiency and profit of the business.
Full Program Goal & Outcomes

Retail Supervisor Career Outcomes

Job you could pursue after graduation include:

First-Line Supervisor





Our online Retail Supervisor Program can help prepare graduates to advance in their career and qualify for jobs in retail like first-line supervisor, assistant manager, or floor manager. You'll also have the opportunity to become ServSafe certified, a requirement for working in any roles that involve handling food, which is included in the cost of your tuition.

State Licensing Requirements

Licensing and/or certification requirements for jobs in certain fields are not the same in every state and may include educational, testing, and/or experiential requirements beyond those offered by your Penn Foster Program. You should contact the state professional licensing board or similar regulatory body in the state(s) where you plan to work to determine their requirements before enrolling in your program. See the State Licensing page for contact information for state licensing/regulatory boards and certain industry licensing information.

Retail Manager Training Curriculum

  • 5 courses
  • 24 continuing education units (CEUs)
  • 14 exams
  • 1 work experience option

Estimated completion time:

  • Fast track = 2 months
  • Average time = 2 months

With Penn Foster, you can learn at whatever pace works best for you. Some learners will be more comfortable moving faster, and dedicating more time, and the fast track estimate will apply to them. The average track will apply to most learners who can dedicate a few hours per week to completing their coursework. The estimated completion times are based on completion times for learners enrolled in this program from May 2021 - April 2022, excluding withdrawals.

Our Retail Manager Training covers topics designed to help students obtain a solid understanding of basic retail concepts as well as the leadership and management training needed to be a first-line supervisor, assistant manager, or floor manager in a variety of retail settings. Your online classes include:

  • The Customer Experience
  • Products and Services
  • Leading and Managing People
  • Retail Operations Management

Show Full Curriculum
retail supervisor in a store.

Optional Retail Supervisor Work Experience

Our online Retail Supervisor Training Program is designed to help you gain the knowledge and skills required for first-line supervisor positions and allows for hands-on experience through the completion of optional work experience. If you've never worked in retail before, the work experience option can be helpful in applying what you learn in your classes to real-world experiences.

Penn Foster does not assist students in finding a location for the work experience option and it's important to note that some supervisor positions may require retail experience in addition to our training.

Retail Supervisor Success Stories

Penn Foster’s Retail Supervisor Career Diploma Program can help prepare you for the first step in your retail career. This program has helped recent graduates find new jobs or advance in their careers while learning at their own pace. Learn more about Penn Foster graduates' experiences and how Penn Foster worked for them.
View Student Success Stories
quote icon

Jacob R.

Penn Foster Graduate, 2023

“It was very nice - you are able to work and do school on your days off.”

Looking for training for your workers?

Penn Foster currently works with hundreds of leading employers to meet their unique organizational needs.
NRF Foundation, & Workforce Solutions, Greater Dallas and MOD logos.
Learn More

Retail Manager Training Tuition

Take the first steps toward a new career with our online Retail Manager Training. Simply choose from one of our low-cost customized payment plans below and get started today!

Option 1: Pay in full

Save up to $190 Ends 4/30/2024

Cost of Program


$989 Save $190

  • Best price. Best value.
  • Pay the full cost today
  • No monthly payments
Enroll Now

Option 2: Monthly Auto Pay Plan

Cost of Program


  • Pay $59 per month
  • Start for $20 down
  • All major credit and debit cards accepted
Enroll Now

Option 3: Monthly Mail Pay Plan

cost of program


  • Pay $59 per month
  • Start for $39 down
  • Mail your payments
Enroll Now

California residents please click here for Required California Disclosures.

Need more info or ready to enroll?

Looking for more information on transfer credits, military benefits, or our refund policy? Find this information and more about tuition and enrollment here.

Tuition & Payment Options

We're here to help. Call 1-800-275-4410 (9AM - 9PM ET)

Request Info

Our Proven Retail Supervisor Learning Model

Empowering students to reach their professional goals


  • Start anytime
  • No exam due dates
  • Self-paced


  • Digital study guides
  • Self-check quizzes
  • Simulations and videos


  • 24/7 access to online resources
  • Online student community
  • Dedicated Learner Center


  • Expert faculty
  • Dedicated student services
  • Robust learning resources

Related Programs

Retail Manager Training FAQs

How much does a retail supervisor make?

The average yearly salary for a retail supervisor can vary based on several factors including your position, the industry you work in, the company you work for, and your work experience and education. While salary can vary between $29,310 to $74,580, according to data from the Bureau of Labor Statistics, the median salary for first-line supervisors of retail workers was $50,130, or $24.10 per hour, in 2022.*

What are the typical duties of a retail supervisor?

A strong retail management supervisor has leadership, communication, and decision-making skills. A good supervisor will also have excellent customer service skills and be able to address and resolve conflict. Most of these skills can be learned or strengthened if you're not sure you're ready to be a supervisor. Through our online Retail Supervisor Program, you can learn effective management skills that can help you take the next step toward advancing in your career.

Why become a retail supervisor?

Working in retail offers an abundance of job opportunities. With over 1 million jobs currently available in a variety of roles and retail settings and with no college degree required to break into this field, now is a great time to begin your retail management training.

What are the three most important administrative skills?

Administrative assistants are largely responsible for ensuring the office is organized and efficient. The three most important skills to be an effective administrative assistant include organizational skills, strong written and verbal communication skills, and basic knowledge of common computer applications used in the office, these include Microsoft Word, Excel, and PowerPoint. Through our online Administrative Assistant Training Program, you can build the skills that can help you prepare to be successful in the field.

Never worked in retail before? Our program is designed to help you gain the knowledge and skills required for first-line supervisor positions and allows for hands-on experience through the completion of optional work experience. If you’ve worked in retail before, our program can help you learn the management fundamentals used by retail managers — and for those with prior supervisor training looking to change careers, our training program teaches key retail fundamentals.