Program Goal and Outcomes

Medical Administrative Assistant Goals and Outcomes

Penn Foster's flexible, online certification helps prepare you for a career as an entry-level medical administrative assistant, providing you basic knowledge of in-office procedures, medical terminology, anatomy and physiology, and much more.

Medical Administrative Assistant 

Career Diploma

4 months

As low as $59/mo

1-800-471-3232 (9AM - 9PM ET)

Program Goal

To prepare students for a career as an entry-level medical administrative assistant, to provide basic knowledge in office procedures, medical terminology, anatomy, and physiology, and to help students develop written and oral communication skills that they can apply to electronic medical records.

Upon completion of the program, students will be able to...

  • Identify the procedures for patient record retrieval and reimbursement
  • Explain the role of a medical administrative assistant
  • Apply computer and information literacy skills using electronic health records software
  • Recognize laws and issues related to ethics and confidentiality
  • Demonstrate effective communication and customer service skills among patients, providers, team members, and third-party payers
  • Identify terms and pathological processes related to the various body systems

Need more info or ready to enroll?

We're here to help.   Call 1-800-471-3232 (9AM - 9PM ET)

Full Program Overview