Program Goals and Outcomes

Travel agent training goals and outcomes

Penn Foster's online Travel and Tourism Specialist Career Diploma can prepare students for entry-level jobs as travel agents while they also prepare to sit for industry-recognized TAP certification through The Travel Institute.

Travel and Tourism Specialist

Career Diploma 14-18 mo As low as $50/mo

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Program Goal

To prepare students for entry-level employment in the travel and tourism field and to prepare for and take the Travel Agent Proficiency (TAP) exam.

Upon completion of the program, students will be able to...

Comprehend details of accommodations, travel tickets, tours, and/or packages containing two or more passengers, and details of selling these elements to business/leisure clients
Understand the main categories of travel, including air, rail, cruise and lodging and interpret vendor information to arrange and book appropriate travel for clients
Apply knowledge of travel costs including fees, taxes, discounts and other factors to calculate cost of travel accommodations for clients
Determine one’s own commission rate for any sold product using commissionable and non-commissionable fees
Prepare or request transportation carrier tickets, and book transportation and hotel reservations, using a computer reservation system
Comprehend international customs, points of interest, and foreign country regulations
Compare accommodations, tickets, itineraries and travel packages to determine which will better suit clients
Understand the process for starting a travel business including any professional development necessary to work in the travel field
Prepare for and take the comprehensive Travel Agent Proficiency (TAP) exam

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