Program Goals and Outcomes

Travel Agent Training Goals and Outcomes

Penn Foster's online Travel and Tourism Specialist Career Diploma can prepare students for entry-level jobs as travel agents while they also prepare to sit for industry-recognized TAP certification through The Travel Institute.

Travel and Tourism Specialist

Career Diploma 9 months As low as $59/mo
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1-800-471-3232 (9AM - 9PM EST)

Program Goal

To prepare students for entry-level employment in the travel and tourism field and to prepare for and take the Travel Agent Proficiency (TAP) exam.

Upon completion of the program, students will be able to...

  • Comprehend details of accommodations, travel tickets, tours, and/or packages containing two or more passengers, and details of selling these elements to business/leisure clients
  • Understand the main categories of travel, including air, rail, cruise and lodging and interpret vendor information to arrange and book appropriate travel for clients
  • Apply knowledge of travel costs including fees, taxes, discounts and other factors to calculate cost of travel accommodations for clients
  • Determine one’s own commission rate for any sold product using commissionable and non-commissionable fees
  • Prepare or request transportation carrier tickets, and book transportation and hotel reservations, using a computer reservation system
  • Comprehend international customs, points of interest, and foreign country regulations
  • Compare accommodations, tickets, itineraries and travel packages to determine which will better suit clients
  • Understand the process for starting a travel business including any professional development necessary to work in the travel field
  • Prepare for and take the comprehensive Travel Agent Proficiency (TAP) exam

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