Program Goals and Outcomes

Veterinary Practice Management Goals and Outcomes

The online Veterinary Practice Management Certificate training program helps prepare students for an administrative or managerial role in a veterinary office or veterinary hospital. This program also prepares students to sit for the Certified Veterinary Practice Manager Exam, offered by the Veterinary Hospital Managers Association (VHMA).

Veterinary Practice Management

Undergrad. Cert.

12 months

As low as $59/mo

Full Program Overview

1-800-471-3232 (9AM - 9PM ET)

Program Goal

To prepare students to seek a Veterinary Practice Manager position by providing them with the education to develop strategies, procedures, policies and management skills to run the daily operations of a veterinary business and to satisfy the college semester hours required for CVPM certification.

Upon completion of the program, students will be able to...

Identify individual life goals and steps needed to fulfill them, similarities between personal financial goals and business goals, the basics of setting up a budget and starting up and maintaining a business
Discuss both the business environment and a manager’s role in decision making, planning, organizing, leading, controlling, and developing an ethical perspective
Comprehend the management of the facility's finances, such as patient fees and billing
Discover the importance of understanding and implementing laws and requirements in a veterinary practice.
Examine how to provide exceptional customer service to their clients while helping the veterinary practice to grow financially
Describe the human resources function as it relates to the business environment
Examine the factors affecting marketing plans to promote the business’s products or services through an understanding of marketing principles, consumer buying habits, and advertising strategies
Discover the importance and methods of marketing and promotion for a veterinary practice
Summarize the ethical and legal standards in the business environment
Analyze relevant business ethics issues when confronted with a new decision situation in a veterinary practice